Everything you need to know about renting a motorbike or scooter on Ko Phangan with Lala Agency – Ko Phangan's trusted motorbike rental since 2017.
A deposit is required for all motorbikes and scooters:
All passport deposits require a valid Thai visa or entry stamp, from the driver. Your original passport must be shown at the start of the rental. We require the original passport containing a valid Thai visa or entry stamp. If you hold multiple passports, please bring the one with the Thai visa or stamp. No copies or photos accepted. We will verify this in person.
Yes, you can.
For 125–300cc bikes, you may either:
– Switch from passport deposit to cash deposit anytime for a 100 THB administration fee, or
– Leave the bike parked at our office with all accessories in undamaged condition, and we will temporarily return your passport.
For bikes over 300cc, your passport can only be returned if the bike is parked at our office with all accessories and in undamaged condition.
9:00 AM – 12:00 PM and 2:00 PM – 5:00 PM
Service is available by appointment only. Service is not guaranteed for walk-in customers without an appointment.
We are usually closed 1 day per week as a regular day off, and may also close if no appointments are scheduled.
The service is not guaranteed for walk-in customers without an appointment. Please always use the Send Request form to make an appointment first.
Simply use the Send Request button – fill in your dates and details, and we will confirm availability by WhatsApp.
For rentals under 30 days, bookings can be made no more than 3–5 days before your arrival date.
We will be waiting for you +/- 10 minutes. Arriving on time is your responsibility. We do not take responsibility for any loss, missed ferry or plane in cases where you do not arrive on time.
No. When there are no appointments we take a day off. There is no fixed day of the week for this.
Please keep us updated and message us at least 1 hour before the meeting – we will try our best. If no messages, no updates, and you don't arrive, we will no longer wait for you.
The minimum rental period is 3 days for manual gear motorcycles and 4 days for automatic scooters. The minimum period may change – contact us to confirm before arrival.
To book a bike, you must pay at least 1 month in advance or the full rental fee. We recommend paying the full amount to guarantee the reservation. If you choose to update the contract later, availability is not guaranteed and the bike may be booked by someone else.
Rental price depends on how many days you pay in advance:
If you rent for 30 days and add extra days at the same time, those days use the same lower daily rate. If you rent for 30 days and later add just 1 day, that day will be charged at the regular daily rate.
If your rental continues into a new season, the new season price applies from the 1st of that month.
Use our Send Request form – it automatically calculates the estimated total based on your dates and chosen bike.
No. The rental fee will not be refunded if you return the motorcycle earlier than the period it was paid for.
Yes, we offer delivery, but it is not free, not guaranteed, and non-refundable (except if we cancel due to unforeseen circumstances). Delivery depends on weather conditions and our availability.
We do not deliver any bike unless both the rental fee and delivery fee are fully paid in advance. Payment can be made via Thai QR code.
If you prefer delivery, please send your location first – extra charges may apply depending on the distance. The delivery fee does not include pick-up.
We reserve the right to cancel the service at any time due to weather or unexpected circumstances.
We take all motorcycles for inspection and maintenance after each rental, so you get a freshly serviced motorcycle. If you experience any problems, please let us know immediately – maintenance is free. We indicate on the contract when the next inspection is necessary.
Report to us immediately. Repairs must be done at Autain service only. If fixed before returning at Autain service, there is no extra charge.
If you return the bike with damage that has not been fixed yet: extra charge 500 THB + daily rental rate until repair is complete.
If you return the bike with damage without informing us: 1,000 THB penalty + 500 THB service charge + daily rental rate during repair.
Only gasoline 95 is allowed. Using any other type of fuel is a violation of the contract.
Recommended tyre pressure: Front 2.1 bar, Rear 2.5 bar.
The bike can only be driven and used by a maximum of 2 adult persons whose names are in the contract. It is not allowed to lend, sublet, or change the name on the contract.
No. You are only allowed to use the motorbike on Ko Phangan Island. Taking the bike off the island is strictly forbidden.
If the key or remote is lost, gets wet, broken, or locked under the seat, the rider is fully responsible. Costs can range from 300 to over 10,000 THB depending on the type of key and damage.
⚠️ Not all bikes have a spare key available. Please handle your key with care.
When you have a flat tire you must repair or change it at your own expense. The easiest way is to ask local people around you where the nearest service is.
A low battery is usually caused by leaving the lights on or the key in the ignition without the engine running. This is considered misuse and the rider is responsible.
If you believe the battery is broken and not your fault, report it to us and we will replace it. The battery will be tested at Autain Service. If it is not faulty, you must pay the full cost (around 1,000 THB).
✅ If the battery is truly broken, replacement is free.
❌ If it's not broken and you reported it as faulty, you must pay for it.
Yes. A valid Thai motorcycle license or International Driving Permit (IDP) with motorcycle category is required by law. If you don't have it with you, you can sign a statement in our contract confirming you hold a valid license – but Thai police will not accept this at checkpoints. Always carry your license while riding.
We do not provide phone holders for free and are not responsible for your phone if it falls out during use.
Phone holders are available for purchase:
⚠️ We do not install or remove phone holders on-site without prior arrangement. If you need installation, please let us know in advance.
The holder is yours to keep. Please remove it before returning the motorbike.
Note for Honda NX500 renters: This bike is equipped with Honda RoadSync – connect your phone via Bluetooth for navigation, calls & music on the 5" TFT screen. No phone holder needed.
We provide two adult helmets for each automatic scooter, located under the seat. Newer scooters come with newer helmets for free.
If you need a higher quality helmet, you can choose from our stock for an extra fee: 300 THB/helmet for up to 1 month.
Children's helmets: 1 child's crash helmet free of charge if in stock. Parents are 100% responsible for the child's helmet.
Scooters come with two helmets located under the seat. For motorcycles, a maximum of two helmets can be selected. We also provide 1 key or remote control (possibly both, depending on the motorcycle).
Yes, we rent motorbikes and scooters during Full Moon Party and Half Moon Party on Ko Phangan. Availability is limited during busy periods – contact us in advance to check.
Every bike is prepared individually for each rental. Based on the rental duration and the service book, we check the condition of the bike and confirm when the next service is due before handing it over.
Select your dates and send us a request – we will check availability and get back to you shortly.
